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Close-up of a surgical team member during surgery, Hillrom surgical light in the background

Baxter Technical Service

Surgical Tables, Lights & Booms

Explore our service plans for surgical tables, lights and booms.

 

Help protect your patients with proactive service solutions

Give valuable time back to your team, streamline patient care and have peace of mind

 

What can Baxter Technical Service offer you?

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Technology

  • Data-driven solutions
  • System-wide deployment
  • Remote Management*
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Efficiency

  • Help minimize downtime due to service events
  • Help improve administrative workflows
  • Give time back to staff
  • Improved asset management and visibility
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Safety

  • Help reduce interruptions in care
  • Help minimize risk associated with improper maintenance
  • Optimize product life
  • Improved data integrity
  • Help support your safety goals
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Convenience

  • 24/7 technical support
  • 140+ service locations nationwide1
  • On-site installation
  • Multiple service plan options
  • Device location information
  • Remote triage & diagnosis
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Expertise

  • 1400+ trained technicians1
  • OEM-certified quality parts
  • 90+ years of Baxter innovation

*Availability of Remote Management may vary

Explore our service offerings

Complete/Protection+ Plan

  • Includes preventive maintenance and on-site repairs with replacement parts and labor

Response/Protection Plan

  • Includes on-site repairs with replacement parts and labor

Prevention/Prevention PS Plan

  • Includes preventive maintenance

Protection+, Protection, and Prevention PS Programs are available at time of capital purchase, up to 90 days. Complete, Response, and Prevention Programs are available post-warranty.

A technician performs service on a Hillrom surgical table
Service Offers Complete/
Protection+
Response/
Protection
Prevention/
Prevention PS
10% off parts and fee-for-service
Online documentation
OEM replacement parts  
Scheduled preventive maintenance**  
On-site repairs  
24/7 technical support  
Remote diagnostic support    

 

Protection+, Protection, and Prevention PS Programs are available at time of capital purchase, up to 90 days. Complete, Response, and Prevention Programs are available post-warranty.
** Includes firmware/software updates

Baxter is a trademark of Baxter International Inc. or its subsidiaries. ©Copyright 2024 Baxter. All rights reserved. US-CS00-240077 (v1.0) 12/2024

References
  1. Baxter internal data on file