Protect your patients with proactive service solutions
For fewer interruptions, better patient care and peace of mind
Decrease interruptions in care by up to 79% with proactive, preventive maintenance.1
Cut down on repair costs. Enjoy fast response times. Get the most value from your investment.
Be confident your equipment is performing at its best, is safe for patients and caregivers, and complies with regulatory requirements.
* Available at time of capital purchase up to 90 days after product ship date
| Prevention/ Prevention PS* |
Response/ Protection* |
Complete/ Protection+* |
Protection+ Surface* |
|
|---|---|---|---|---|
| SmartCare Remote Management available for Centrella and Progressa Smart+ Beds | ✓ | ✓ | ✓ | ✓ |
| Hillrom certified technicians | ✓ | ✓ | ✓ | ✓ |
| 24/7 remote technical support | ✓ | ✓ | ✓ | ✓ |
| Online documentation | ✓ | ✓ | ✓ | ✓ |
| 10% off parts and fee-for-service | ✓ | ✓ | ✓ | ✓ |
| Scheduled preventive maintenance** | ✓ | ✓ | ✓ | |
| OEM replacement parts | ✓ | ✓ | ✓ | |
| On-site repairs | ✓ | ✓ | ✓ | |
| One surface replacement | ✓ | |||
| Surface top and bottom cover replacements when needed | ✓ |
*Available at time of capital purchase up to 90 days after product ship date
** Periodic inspection completed for lifts
With additional product features and technologies comes a greater need for thorough preventive maintenance. Explore some of the checks Hillrom technicians complete during preventive maintenance on a Centrella Smart+ Bed.
