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Voalte Nurse Call
Hillrom's Voalte Nurse Call System helps enhance communication in the healthcare industry. Discover reliable nurse-calling systems for improved patient care.
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Voalte Nurse Call

Nurse call systems provide a vital lifeline between patients and caregivers.1

 

For busy caregivers, responding to a barrage of incoming needs can be a challenge, and addressing them proactively can feel impossible. Focus on what matters most – your patients’ safety and satisfaction with Voalte Nurse Call.

 

 Part of Hillrom’s  Voalte Platform.

Connection is Vital. Nurse Call Systems Can Help.

In the hospital, communication between patients and caregivers is not just important — it’s essential. Meet Voalte Nurse Call - designed to connect your patient room, caregivers, and technology on one platform.

 


 

Nurse Call Overview

Voalte Nurse Call from Baxter is more than lights and tones, it serves as a vital communication platform for patients and staff. With multiple options for placing calls, such as a graphical room station and bedside call devices, the system offers two-way communication that is configured to align with your hospital's escalation pathways. 

By automating some daily workflows, Voalte Nurse Call's highly configurable system may support your institution's initiatives for a streamlined environment.

Move Beyond Nurse Call Buttons and Lights To Help Support Your Patient’s Experience

Nurse adjusting patients oxygen tube in med-surg bed

Patient First

  • When patients call for nurses, send them directly to the appropriate caregivers. 
  • Enables direct communication between staff​​ from room station to staff console or from room station to room station 
  • Automate reminders to help meet patients’ need before they ask.
  • Include detailed and specific information to patient requests, so they get what they need the first time 

 

Safety for Patients & Caregivers

  • Get ready access to one-touch staff duress alerting
  • Allows a view of patient risk indicators and bed safety state in a near real-time dashboard
  • Access to configured calling such as calling for duress through integrations with RTLS
  • With the Voalte Patient Safety application, automatically alert caregivers if your patient's bed is in an unsafe state.
Nurse with a happy patient as she fulfils his request that she received via Voalte® Nurse Call
Nurse adjusting patients oxygen tube in med-surg bed

Help Relieve Caregiver Burden

  • Automate rounding workflows may help support your caregiver burden initiatives
  • Activate safety protocol monitoring and alert caregivers to an unsafe bed state.

Connect to Existing Systems and Help Ease Administration

  • Customize your system configuration to meet specific facility and clinical workflow needs
  • Integrate with your existing systems, such as your EMR, using industry-standard protocols with security in mind
Two nurses, both looking at requests on their iPhone via Voalte Mobile App

Voalte Nurse Call: Part of the Unified Voalte Clinical Communications Platform

Nurse using the Voalte® Nurse Call Patient Station in the patient room ""

Voalte Nurse Call Enhanced Clinical Applications

Care Teams Depend on Actionable Information and Efficient Collaboration to Respond to Their Patients’ Needs

Voalte Nurse Call combines advanced features with software applications to offer your staff automation of some workflows, collaboration and access to specific patient needs.

Unified Ecosystem 

Bringing your patient, essential equipment and caregivers together

 

So Much More Than a Hospital Call Light

How can Voalte Nurse Call help transform your workflows and patient care?

Patient Care Reminder

Automate rounding reminders and support clinical protocol adherence efforts for turns, pain checks, and more.

Staff and Patient Requests

Staff can trigger patient-specific requests directly from both the staff console and the patient room, which may help save time and enable your team to respond.

Virtual Rounding

Provide caregivers with near real-time information across their entire unit through integrations like Voalte Patient Safety and RTLS data. Voalte Status Board displays patient risk status, nurse call activity, staff locations and assignments, and bed status.

Supporting Fall Protocols

Automatically arm the bed exit alert with the Voalte Patient Safety application.

Continuously monitors bed state so caregivers are notified when the bed status changes.

Reporting and Analytics

Access the data you need to help you assess clinical, operational performance and support improvement initiatives.

Near Real-Time Staff Locating

Facilitate staff collaboration with near real-time views of staff location.

Support caregiver safety initiatives with programmed one-touch calling when integrated with configurable button press locating device and your Voalte Nurse Call.

Nurse using the Voalte® Nurse Call app in the patient room ""

Voalte Nurse Call System Integrations

Your Hospital System Should Work Together to Help Enhance your Clinical and IT Landscape

Voalte Nurse Call is an enterprise solution powered by a secure software platform that is ready to connect to your existing technology while keeping patient information safe. The bi-directional information flow uses industry-standard protocols, helping to simplify interoperability and automate data sharing.

Electronic medical records icon of a computer monitor

Electronic Health Record

  • Help ensure nurse call and other systems are providing consistent information to care teams
  • Receive patient risk assignment, patient admit-discharge-transfer updates, and staff assignments from the EHR.
  • Send bed data to the EHR to help support documentation burden initiatives.
Mobile communications icon of a smartphone device

Mobile Communications

  • Keep a continuous pulse on patient needs, wherever you are, with direct integration to mobile communication apps 
  • Use call notification to deliver calls to the designated caregiver
  • Provide nurse call-back support for caregivers to their patient without needing to go into the room
Voice alert icon

Middleware and Alarm Management

  • Interface with middleware and alarm management solutions to standardize alerting workflows and help reduce alarm fatigue.
References
  1. Hillrom Customer Purchasing Data. 2020. Data on file.
  2. Hillrom Customer Purchasing Data. 2018-2020. Data on file.
A nurse and Hillrom service technician smiles while holding a tablet device

Voalte Nurse Call Service and Support

Your Technology Investments Should Support Your Network and Workflows — Not the Other Way Around

Let us partner with you to add dependability to your hospital environment through a deployment process that helps you maximize your investment for the life of your nurse call system. Rely on our service professionals with the personal, clinical and technical experience to guide you from initial system design through installation to ongoing maintenance and support.

Hillrom technicial smiles in a hospital room while fixing a Smart Bed

Baxter Provides All the Services Necessary to Develop, Implement and Support Your Nurse Call Strategy

  • Implementation Engineering
  • Clinical Workflow Design
  • Project Management
  • Systems Integrations
  • On-site and Remote Education
  • Clinical Consulting Services
  • Service manuals for Nurse Call and other Baxter solutions
Hillrom technicial smiles in a hospital room while fixing a Smart Bed

Proactive Service Solutions

  • Protect your nurse call investment with maintenance and support coverage for hardware and software.
  • A software maintenance agreement offers 24/7/365 remote support and free system software upgrades giving you access to the latest enhancements.
  • An extended service agreement includes extended parts warranty coverage, preventative maintenance, and on-site support.
A telephone operator smiles while colleagues work in the background

24x7 Front Line Call Center

Talk to a Call Center agent each time, any time you call.  Our agent will triage your concern and ensure your call is handed off to the Technical Support team to resolve the issue as quickly as possible.

   

Baxter and Voalte are trademarks of Baxter International Inc. or its subsidiaries.
 
References
 
Baxter internal data on file