04 OCT, 2021
4 Minute
The worlds of biomedical engineers and IT professionals become more complicated each day, and as more devices are added to your network, managing updates and preventive maintenance becomes even more complex.
Many facilities are considering remote management solutions, which are cloud-based software applications that allow a user to remotely monitor, troubleshoot and maintain a fleet of connected medical devices. But can adding remote device management really make that big of an impact? Let’s explore.
Containing the Chaos
Part of what makes your day-to-day so complex is the sheer volume and variety of tasks demanding your attention, including:
These challenges have implications across an entire health system, not just your department. Device downtime and insufficient cybersecurity risk management can put patient care and patient data at risk.1 Improving this process and reducing disruptions has the potential to impact operational, clinical and financial outcomes. Let’s look at some areas where remote management could help streamline your workflow.
Updates and Upgrades Are Just Clicks Away
What previously required physically touching each device for manual updates can be activated with a few clicks from a remote management tool. Imagine the impact on your day if you can better plan updates with your clinical teams, push them remotely and confirm when updates have been completed — all without needing to touch each individual device. You can now reinvest your time on more urgent matters.
Troubleshoot with Ease
Troubleshooting is another traditionally time-intensive activity that often leads to device downtime. With remote management, easier access to log files means you can assess errors and seek assistance quickly. Consider the possibility of pulling log files and reviewing device component data without leaving your desk, connecting with Baxter’s technical support team and sharing log files for real-time discussions to help pinpoint issues — helping reduce the time to resolution.
Preventive Maintenance Made Simpler
Finally, tracking down devices can be daunting and time-consuming, causing preventive maintenance delays and an ever-increasing to-do list. But a remote service solution like Remote Management informs you when preventive maintenance is due. And with a few clicks, Remote Management shows you where devices due for maintenance are located, in near real time — allowing you to schedule maintenance in advance or coordinate larger maintenance activities. To make your updates more efficient, you can leverage Baxter’s reporting tool to determine which devices are due for calibration in each location, making it simpler to schedule multiple device service activities at once and save even more time.
Remote Management Makes an Impact
Ultimately, by leveraging a tool like Remote Management, you can take control of the health of your equipment by proactively managing connected devices across your enterprise from a single, remote location. With a portal that’s simple to use whether you’re managing one facility or fifty, you can ensure your fleet is functioning at its best.
References
1. ECRI. Top 10 Health Technology Hazards for 2023. Accessed January 2025.
US-FLC45-250014 (v1.0) 02/2025
