Data Analytics in Healthcare
Data in healthcare can help you measure success throughout your systems. Baxter reports deliver the key metrics you need so you can help inform better care and improve operations. By reporting patient calls, alerts, voice calls, text message volume/wait times, staff activity and bed state history, Baxter Data Analytics Platforms can help inform your efforts around:
- Call volume
- Accelerate response times
- Inform safety huddles
- Monitor and adjust protocols (e.g. rounding, falls)
- Manage staffing and identify training opportunities
- Address patient satisfaction issues
- Understand technology adoption
Overview
ERM+ connects your organization's Voalte Nurse Call datasets to support your hospital's planning and decision making. ERM+ helps deliver your Voalte Nurse Call data to point to actionable insights for you and your care teams. Leverage ERM+ to support compliance to your fall prevention protocols, gain insights into caregiver workload and identify opportunities that can improve patient experience.
Benefits
Reduce Steps Needed to Investigate Incidents
By aggregating key data points from multiple connected devices into one report, such as Nurse Call, RTLS, and Baxter Smartbeds
Inform Balanced Staffing Assignments and Gain Visibility into Care Team Workload
Via the Caregiver Workload Score, which combines key Nurse Call Metrics at the staff, patient, and unit level
Identify Opportunities to Improve Bed Setting Compliance Across Units
By inputting your Baxter Smartbed parameters which align to your organizations falls prevention protocol
Prioritize Leadership Rounding and Understand the Patient Experience
Via the Patient Experience Score, which combines key Nurse Call metrics at the staff. patient, and unit level
Capitalize on your Contact Free Continuous Monitoring Investment
By monitoring alarm volumes and analyzing impact across the organization
Optimize Your Connected Technology and Investments
ERM+ enables you to query and integrate data from your nurse call system, including beds, RTLS, CFCM, calls, assignments, ADT, and Voalte Patient Safety, maximizing the potential of your existing systems
Solutions
Incident Investigation Report
Access objective data to support investigations into incidents such as falls, codes, and patient complaints. The Incident Investigation report helps to streamline the investigation process by consolidating key preliminary information before and after the event.
Falls Compliance Report
Through Voalte Patient Safety, explore opportunities to enhance fall prevention strategies by analyzing bed settings that may be associated with fall risk, such as Bed Exit Sensitivity, Bed Rails Count, Bed Position, and Bed Brake. Monitor these settings over time for the entire patient population or just fall risk patients.
Caregiver Workload Report
Utilize time in room, caregiver visits, RTLS, and call data in a unified score to objectively assess care team workload and support more balanced staffing assignments.
Patient Experience Report
Identify patients who may be at risk of a poor experience due to long wait times, high call volume, and infrequent staff visits in a unified score. Drill down into patient specific scores and track their experience over time.
Contact Free Continuous Monitoring
Capitalize on your CFCM investment by analyzing alert volumes and identifying potential hot spots of alert fatigue. Understand the impact of CFCM through length of stay, transfers, and code calls.
User Experiences
61.5% Reduction in Average Data Collection Time
-When four falls occurred at two sites, versus legacy reporting mechanisms and the Incident Investigation Report
33% Increase in Bed Exit On, 40% Increase in Bed Setting Compliance, 20% Increase is Low Bed Setting Position
-One unit’s averages after 65 days
“More awareness of some of the things happening on the floor without even speaking to the staff. The review of the data helped paint a story.”
-A respondent at a large academic hospital when asked to highlight the most significant wins or improvements you’ve experienced leveraging the new ERM+ reports
“It's just so much easier to see and use the data.”
-A respondent at a large academic hospital when asked to highlight the most significant wins or improvements you’ve experienced leveraging the new ERM+ reports
“Incident investigation is a useful tool in understanding the status of the patient room, staff location, alarms, etc. in relation to a fall event. It is helpful to inform investigations and takes out the guesswork.”
-When asked which feature they liked most about the ERM+ reporting and why
“The experience that the caregivers have had over the fact they are feeling validated by the intensity of work that they are doing based on the report. When caregivers raise their flag to say I am always given high acuity patients it has been nice to validate the workload and then share with charge RNs who influence the assignments. The tool may be the key to making balanced assignments.”
-The site interacted with the report, but did not use the report to make assignments during LA
*This reflects the personal experiences of the customer and may not represent a typical customer experience. Neither the facility nor its employees were paid by Baxter. Baxter makes no guarantee that similar experiences or results will be achieved.
Overview
Voalte Insight offers reports designed to assist in understanding product adoption through call, text message, alert volumes, and response times. This business intelligence solution provides meaningful data through easily accessible reports, enabling hospital administrators to view, monitor and help optimize Voalte Mobile communication across a health system.
Benefits
- Optimize the use of Voalte Mobile
- Gain insight into communication volume, patterns, and trends to help optimize communication throughout the organization.
- Use key metrics to support:
- Efficiencies by helping support existing resources including personnel and equipment
- Addressing potential communication inefficiencies and aid operational decision-making
Top Use Cases
Adoption and Usage Overview
Alert Management
Incident Investigation Data Collection
Solution
Voalte Insight offers 6 Tableau workbook with 17 pre-built views, built to help optimize enterprise administration. A user can edit pre-built reports to create customized versions or develop new reports using certified data sources, limited by customizable PHI settings.
Enterprise Visibility with Voalte Usage Overview
This comprehensive view enables administrators to assess communication patterns, identify potential inefficiencies, and support smooth operations across all sites. It offers a high-level view of Voalte usage data across the hospital system, providing important insights such as:
- Monitoring alert volume
- Measuring adoption of your benchmark communication efficiency
- Tracking active users & trend growth
Comprehensive Call Insights Dashboard
This dashboard is designed to help hospital administrators track key performance indicators, offering a view of call activity and helping drive operational efficiencies across units. It provides insights into various call metrics, empowering your team to optimize communication and response times:
