FAQs for our Europe, Africa and Middle East Customers

Our on-site customer services have not changed, but our service employees in the region are observing recommendations regarding social distancing and avoidance of large gatherings, and we follow all individual hospital guidance. It is hard to predict the impact of COVID-19 spread but every effort will be made to meet your needs.

Europe, Africa and Middle East

It is critical for healthcare facilities to continue to provide care for all patients, irrespective of COVID-19 infection status, at the appropriate level (e.g., home-based care, outpatient, urgent care, emergency room, or hospitalization). Facilities may need to respond to a surge in patients requiring care. Concentrated efforts will be required to mobilize all aspects of healthcare to reduce transmission of disease, direct people to the right level of care, and decrease the burden on the healthcare system.

FRONT LINE SCREENING & DIAGNOSTIC CAPACITY

INFECTION CONTROL & REDUCTION OF CROSS-CONTAMINATION

RESPIRATORY DISTRESS MONITORING, NON-INVASIVE VENTILATION & AIRWAY CLEARANCE THERAPY

INFRASTRUCTURE EXPANSION TO CREATE SURGE CAPACITY

CARE TEAM COMMUNICATIONS EXTENSION

* products could be used for critical care patients

Note: Products’ availability might vary in countries depending on registration statuses and other conditions

Europe, Africa and Middle East

The cleaning products and procedures provided in product documentation should be followed to clean and disinfect surfaces. Healthcare providers may consider cleaning surfaces more often. Attached is a more detailed letter outlining our cleaning recommendations but you may also want to check with your local Hillrom representative for further information specific to your country or region.

Europe, Africa and Middle East

Contact Us

Contact your local Hillrom representative, Hillrom distributor or Hillrom Local Customer Services team for help with ordering and expediting products.

 
Europe, Africa and Middle East